News

Police grant powers to York Street Rangers.

York’s Street Rangers have been given legal powers to keep people safe and help police cut down on antisocial behaviour.

North Yorkshire’s Chief Constable granted the powers to eight qualified staff, who are employed by Eboracum UK Ltd and work as York Business Improvement District (BID) Street Rangers. The rangers can now require someone who has behaved antisocially to give their name and address. They can also stop cyclists riding on a footpath and control traffic in certain circumstance.

York Commander, Superintendent Lindsey Robson, said:

“Tackling antisocial behaviour benefits everyone and improves our communities greatly, so it makes sense to take all the steps we can to reduce it.  These powers have actually existed for a long time and are used to complement the work of our police officers and PCSOs.

They are only granted if the Chief Constable is satisfied that they will be used appropriately and proportionally. York is already a very safe place, and by granting Street Rangers selected powers we can keep the millions of people who visit the city centre every year even safer.”

Under the legislation, the eight Eboracum UK Ltd staff who work as Street Rangers will be able to:

  • Require someone to give their name and address if they believe they are acting in an anti-social manner.
  • Stop cyclists riding illegally on the footpath.
  • Control traffic, which could be used in circumstances such as allowing an ambulance better access.
  • Require someone to give their name and address for a road traffic offences, assault or criminal damage.

Carl Nickson, Managing Director of Eboracum UK Ltd, said:

"This accreditation further professionalises our partnership with the police. Following in the footsteps of CSAS schemes in other parts of the country, it provides the York BID Street Rangers with low-level but useful tools to assist in the reduction of anti-social behaviour. I am extremely proud of the positive progress made with the Street Ranger programme and feel privileged to have received this accreditation."

The option to delegate powers was first granted to police forces in 2002 under the Police Reform Act. The authority does not extend to the power of police arrest. It lasts for 12 months, at which point it is reviewed by North Yorkshire Police.

LNER York Train Station – Secured by Eboracum

LNER York Train Station – Secured by Eboracum

York firm Eboracum wins new contract after national tender process.

Eboracum UK Ltd celebrates as it wins a new high-profile contract to provide security and protective services at York Train Station.  London North Eastern Railway - LNER set out to procure a new provider to support its commitment to delivering a safe and secure customer environment at York Train Station.

The competitive national tender process measures include Quality, Partnership Working, Experience and employing local people.   The service will work in close partnership with other security providers, train operating companies, Police and a variety of stakeholders.

Carl Nickson, Director of Eboracum said “I am extremely pleased to confirm that we were successful in our bid. It fills me with pride to say that LNER is our customer. I am proud of our whole team for building up a high quality service and raising the bar in the industry. We look forward to forming a real partnership with LNER and play our important part by contributing to a safe, customer focused and secure environment at York Train Station"

Eboracum: First in the UK to achieve CCTV accreditation

Eboracum UK Ltd is the first Private Security firm to achieve  surveillance camera code of practice accreditation.

The code of practice, issued by the UK Secretary of state is intended to ensure that individuals and wider communities have confidence that public body surveillance cameras are deployed to protect and support them, rather than spy on them.
Eboracum's procedures, privacy impact assessment and processes were audited by the SSAIB (Security Systems and Alarms Inspection board) who in turn recommended certification to the Surveillance Camera Commissioner.

The audit was based on the companies use of Body Worn CCTV cameras.  Body Worn CCTV is across the business for a number of reasons. It helps to reduce conflict, demonstrate transparency, prevent false allegations and can be used as evidence in a court of law.

Carl Nickson, Director of Eboracum UK  said 

Although accreditation is voluntary, I feel that it is important to demonstrate a transparent and compliant approach to the use of CCTV. We are leading from the front as the first Security Company to achieve this accolade and I hope that others will follow. Achieving this accreditation outlines that even small-medium businesses can put privacy, compliance and transparency high on the agenda.  

Eboracum UK has taken steps to ensure that their Body worn CCTV systems operate within a legal framework and meet the standards of the Surveillance Camera Commissioner's code of practice. 

The company has published their policy and privacy impact assessment online. Please use the buttons below to download the relevant documents.   

All queries relating to Ebroacum's use of Body Worn CCTV should be directed to Carl Nickson - carl@eboracumgroup.com

More information about the Surveillance Camera Commissioner Code of Practice:
https://www.gov.uk/government/publications/surveillance-camera-code-of-practice

Eboracum Taxi Marshals launched in York

A partnership project…

The York Business Improvement District (BID) is partnering with York Hackney Carriage Association, Guildhall Ward Committee and Dean Court Hotel to launch a taxi marshal service that will operate from the Duncombe Place taxi rank on Friday and Saturday nights, 11pm to 4am.

The new programme, which sees Marshals employed by Eboracum UK Ltd launches this Friday (16th June 2017), aims to curb anti-social behaviour and control noise levels in the neighbourhood by using taxi marshals to manage an efficient, orderly queue service and report any activity that requires local authority attention.

The programme will run for 25 weeks with two marshals on duty, both who will be Security Industry Authority (SIA) and first-aid trained and have radio communication with the police and local partners.

Simon Murphy, General Manager, Dean Court Hotel; ‘Our guests and the quality of their experience is our number one priority. With the ongoing concern of noise control outside the hotel’s rooms during the weekend nights, this programme will enable an effective taxi queue service and help our business and neighbouring businesses deliver the very best visit for our customers.’

The York Hackney Carriage Association proposed the taxi marshal project and have been working with the York BID after hearing concerns from both residents and businesses and reviewing similar schemes used in other cities which successfully reduced incidents of anti-social behaviour. The cost to run the programme at Duncombe Place will be sponsored by the BID, Guildhall Ward Committee, York Hackney Carriage Association and Dean Court Hotel.

‘We feel the taxi rank is appropriately placed and should absolutely continue operating, but after years of low-level complaints from local residents and businesses, the committee agreed that the best course of action would be to better manage the queue with people on the ground, ‘ Cllr Janet Looker, who represents Guildhall Ward Committee.

According to Saf Din, Chairman of York Hackney Carriage Association, the Duncombe Place rank contributes to over 50% of weekend business. As a popular location for many of the city’s residents, the programme is an opportunity to manage the crowds in the queue in a more organised and safer environment.

Andrew Lowson, Executive Director of the York BID says, ‘By working together, we are able to roll out a programme that works in the best interests of all involved. The marshals will address matters raised by local businesses, the residents and taxi association and offer a solution that improves a specific area in the BID which we can eventually offer to other taxi ranks throughout the city if necessary. Overall, this will positively contribute to our commitment, which is shared with the partners, to deliver a vision of a safer York for all who visit, live, work and study here.’

Eboracum Support Lifestyle 2017 – North Yorkshire Police

Eboracum – Safety and Security Challenge

Eboracum is sponsoring a challenge in the North Yorkshire Police Lifestyle 2017 Campaign. Eboracum's challenge is the Safety and Security Challenge and is based on raising security and safety awareness to vulnerable people in the community.

This summer North Yorkshire Police are again running their popular Lifestyle Challenge competition which is open to all 10 – 17 year olds who are resident in York or North Yorkshire. Challenge results are judged by a panel and the winning teams win fantastic prizes.

Carl Nickson, Director of Eboracum said "Campaigns like this, orgnised by public organisations are highly credible and it was an honour to be asked to have our brand associated with it by sponsoring a challenge. The competition encourages young people to get involved with community projects and demonstrates the importance of partnership working early on in life."

Vangarde Shopping Park supports local business after appointing York-based firm Eboracum Group.

A busy York-based shopping park has appointed locally-based Eboracum for its security and cleaning services after a competitive tender process.

Vangarde Shopping Park has appointed the firm based in Castlegate, York, which has a proven track record locally in providing security, business support and traffic management services. The appointment comes after the shopping park put its services out to tender nationally.

The firm prides itself in employing local people who are familiar with the local area, as well as supporting local businesses. Starting on 1st April 2017, the provision sees the delivery of a range of services at the shopping park including H&S checks, cleaning, security and maintaining a safe & secure experience for all.

Carl Nickson, Director of Eboracum said: “It is very pleasing to win a local contract for a vibrant retail destination which people hold in high regard. Vangarde Shopping Park is renowned for its high-quality shopping offer and we are delighted to provide our services to further ensure the customers’ shopping experience is safe and enjoyable. After being part of a rigorous tender process, it is great to be able to support another local business and see two York businesses join together for the benefit of the community.”

Vangarde Shopping Park has John Lewis, Next and Marks and Spencer as its three main retailers, with a range of food outlets also on site.

Deborah O’Donnell, Centre Manager for Vangarde Shopping Park, said: “We are always looking to ensure that the Vangarde experience is the best that it can be for all customers. We feel that Eboracum is best placed to ensure that experience remains at the quality that ourselves, and our customers, expect. We are also pleased to support a local business which has a great reputation for the services it provides in York – which in turn will support local jobs for our community.”

Eboracum Street Rangers begin patrolling in York

Eboracum Street Rangers begin patrolling in York

Eboracum BID Rangers

The York Business Improvement District (York BID) is rolling out its new Rangers programme to the York city centre. York BID is partnering with Eboracum Security who will fill the Ranger roles with their professionally trained staff who have experience of working in similar capacities within the city centre.

Rangers will be easy to spot in their highly visible uniforms and will be positioned throughout the BID area, which includes the city centre streets, Fossgate, Gillygate, Walmgate and Micklegate.

They will work with city partners and take a friendly approach to deter anti¬social behaviour or disorderly conduct and act as a reassuring presence to curtail potential crime. Rangers will also serve as a welcoming presence, available to give information and assistance to residents and visitors to the city.

They will be the eyes and ears on the street, logging locations requiring improvements, such as littering or drunkenness, and work with relevant bodies to address any detected issues.

It supports the BID’s initiative to boost safety and security in York city centre and is part of the BID’s overall commitment to enhancing the city’s inviting atmosphere for all who visit, work, study and live in York.

Andrew Lowson, Executive Director of York BID, said:

“Following the success of other Ranger programmes in the UK, York BID has introduced a similar plan that we believe will positively impact the city’s businesses, locals and visitors alike. We want to specifically identify what needs improvement and in the long term, work with businesses and respond accordingly. This will benefit York’s welcoming spirit; we want shoppers and families to feel comfortable in the city centre, especially on evenings and weekends.”

Marc Allison, owner of the Artful Dodger on Micklegate, said:

“As a landlord, I see that the pubs have really stepped up to the mark in order to prevent the anti-social behaviour, however our authority stops at our door. It will be very welcome to have the Rangers to provide a visible deterrent to help stop the behaviour on the streets that we do not allow in our venues.”

This programme follows the success of the BID’s Greeters programme launched in August where greeters are positioned around the City Centre during the day and available to answer questions about directions and attractions, or provide suggestions such as what to visit or where to dine. For more information on The York BID, please visit www.theyorkbid.com

Bootham School – Secured by Eboracum

Eboracum Security have been awarded the contract to provide manned security services at Bootham School in York. Bootham School is one of England's leading independent schools.
The new contract is considered by Eboracum to be another large step forward and emphasises their good reputation and standards of high quality.
The service provision at the School includes a wide range of tasks including patrolling, monitoring and logins of H&S issues, customer service, preventing crime, controlling access and responding to alarms. The overall package contributes to protecting the safety of staff, visitors and pupils on-site and demonstrates the level of commitment in protection undertaken by the School.
Eboracum have implemented their patrol and reporting technology on this contract to enhance efficiency and reporting standards.
Operatives deployed at the school undergo additional enhanced disclosures (CRB Check).  

Eboracum’s new Patrol reporting software

Eboracum Security have invested in technology to enable a smooth reporting system for patrols, alarms and evidence gathering.

The software is cloud based and allows our employees to log in and begin a patrol tour. Each area patrolled is logged in real time. The system also allows for us to upload images, text and audio to the occurrence log. 

Another advantage of this system is that our customers are now able to login and see a real-time view of security activity at their site(s).

What features does the system have?

  • We can receive SOS alerts from our operatives and take immediate action
  • Monitor planned routes to ensure patrols are carried out on time as per the schedule
  • Automatic emailing of incident reports to customers
  • Manage patrols remotely in real-time
  • Export reports of such patrols/checks

We've already seen how effective this system is at keeping our customers up to date and maintaining an audit trail of patrols and checks.  We now integrate this into all of our new mobile patrol customers.